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    • KRUSE + COMPANY
    • E-Bicycles
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      • Comfort + City
    • Service
    • Appointments
    • More Info
      • Tips + Guides
      • About Kruse
      • Contact Us
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  • KRUSE + COMPANY
  • E-Bicycles
    • Family + Cargo
    • Comfort + City
  • Service
  • Appointments
  • More Info
    • Tips + Guides
    • About Kruse
    • Contact Us

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Electric Bicycle Shop

Electric Bicycle ShopElectric Bicycle Shop

Return and Refund Policy

  • Most bicycles may be exchange for a store credit within 10 days of purchase, subject to inspection and the sole approval of Kruse + Company management. Any wear and tear or damage to the bicycle, its components, accessories, or other items included with the bicycle, will be subject to a reduction in the credited amount. All returns of bicycles are subject to a minimum $500 restocking fee.
  • Returns available for unopened, unused item within 30 days of purchase with a receipt for a refund. Returns without a receipt a subject to approval and valid for store credit only.
  • All helmets, final sale items, deposits, special orders, and all Riese & Müller bicycles are non-refundable.
  • Return of defective products subject to the manufacturer's terms and conditions.
  • No refunds or credits for Labor chargers.
  • Returns or refunds for items or products not covered under the above written policies are at the sole discretion of Kruse + Company.

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Kruse + Company

15121 Sunset Boulevard, Pacific Palisades, California 90272, United States

Copyright © 2023 Kruse and Company Bicycles - All Rights Reserved.

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